Housing across the service area spans 1967 to 2013, with the median build year landing around 1998, and most of the stock concentrated in the 1980s and 90s across the fifteen named areas we drive to. That's a wide enough range that a tech can't assume much walking up to a door - a house ten minutes from Fayetteville might be older original construction, or it might be a 2008 build with none of the wear you'd expect. What ties the area together more than the build year is the income side: median household income across the service area sits at $87,150, which tends to mean owners replace a failing opener or a cracked panel rather than live with it, and they're often willing to pay for a steel door with better insulation instead of patching the old one. We don't do cosmetic touch-up work on doors that are structurally shot - if a panel's rusted through or the track is bent past true, we'll say so and quote a replacement instead of pretending a repair will hold. That's not us upselling; it's just what fourteen years of panel wear usually looks like once you're past it.